Paralela 45’s Privacy Policy

We are Paralela 45 Turism SRL (”Paralela 45”) and we are glad to see that you are interested in our company, our products and our services. Thus, we would like to provide you with some highlights regarding the way we handle and protect your personal data.

When using our services, you entrust us with your most personal information. We understand this is a big responsibility and we work hard to protect your information and let you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it and how you can update, manage, export, and delete your information.

Please read this Policy carefully in order to understand how we handle your personal data. The information collected by us is subject to the General Data Protection Regulation 2016/679 (Regulation (EU) 2016/679), also known as the GDPR, and the E-Privacy Directive (2002/58/EC).

This Policy may be subject to change or update. Therefore, you should check this page prior to submitting your information to ensure that you are happy with any updates made.

In addition to this Policy, please read our Cookie Policy , Terms and Conditions .

Should you need any additional information on how we use your personal data, you can write to us using the Contact page or you can send an email at protectiedate@paralela45.ro .

Who are we

Paralela 45 is one of Romania’s most established and trusted travel agencies, founded in 1990. With over 35 years of experience, it has become a leading tour operator, with approximately 100 agencies, offering packages for more than 100 destinations, including charter vacations, exotic getaways, domestic holidays, cultural and historical tours across all continents, tailor-made packages, and business travel.

Paralela 45 Turism S.R.L. (”Paralela 45”) is a Romanian legal entity with its headquarters in Bucharest, Bd. Regina Elisabeta no. 29-31, Commercial Space, ground floor, Sector 5. Its correspondence address is Bucharest, Calea Griviței no. 202B, Sector 1.

Registration data: Trade Register no. J40/21621/1994,

VAT ID RO6505940

Contact details: protectiedate@paralela45.ro | paralela45.com

Using our online platforms

Accessing or using any part/function of our websites, you agree to accept and comply with the terms, conditions and policies mentioned and/or available through hyperlink and you admit having the minimum legal age according to the applicable national law.

If you do not accept the terms, conditions and policies set forth in this documentation, then you should not continue to access our website.

Where do we take your data from

Generally, the personal data we collect is provided by you through email, on the website forms, on social media, or during your visits in one of our agencies. In addition, when you interact with us on social networks (i.e. likes, shares, comments, reviews, etc.), we will inevitably have access to your information, especially data that you have made public on your social media profile.

How we use your personal data

Please find below the purposes for which we process your data, the persons who have access to your data, and how we store it.

1. We collect your data when you interact with us directly using the contact details available on our website, the contact forms or our social media accounts

If you interact with us using the contact details available on Paralela45.com, submitting your data on our contact form, or through the messenger of social networks (i.e. for information, feedback etc.), we will use your contact details and the data you provide us in order to handle your request, to assess the satisfaction of our customers and to continuously improve the services we offer.

2. We collect your data to enhance an easy and pleasant navigation on our websites

When you visit our website, we collect data about you through online identifiers (cookies and IP), stored in log files.

We use this information to be able to design our website according to the needs of our users. We may also use your IP address to diagnose any malfunctions of our servers and to manage our website, analyse trends, track visitor movements, and collect general demographic information that helps us identify visitor preferences.

You can find more information about cookies, as well as how to delete cookies and deactivate their tracking system by accessing the Cookie Policy  available on our website.

3. We collect your data when you wish to make a reservation or when you want to have a consultation with us

In order to make a reservation or arrange a call with one of our employees, we will ask you to provide us with the data within the Contact Form.

Is the data processed by Paralela 45 safe? 

Paralela 45 pays close attention to protecting your data and applies appropriate technical and organizational measures to ensure the protection of personal data processed, appropriate to the risks and categories of data protected. In particular, we protect your data by limiting the access to authorized persons, respecting the applicable laws, as well as taking measures against data change, loss, damage or destruction.

Remember, however, no data processing is guaranteed 100% secure!

If you suspect a breach of the confidentiality of your data, please contact us immediately at protectiedate@paralela45.ro.

Important: After the data retention period ends, your data will be deleted. We will continue to use this data only after its irreversible anonymization, in case we believe it could help us improve the quality of our products or services.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware of this fact when you leave our website and to read the privacy policies of each website that may collect your personal data.

Processing minors’ data

Our website and applications are not intended to be used by minors and does not collect through the website, knowingly, information about children under 18 years old.

In case a minor will access and use our website, we will automatically consider that he/she had the consent of his/her legal guardian. If we discover that a minor has used our website without the consent of his/her legal guardian, we will delete all the personal data related to him/her.

Paralela 45 does not knowingly collect, disclose, or sell personal information of individuals under the age of majority in their respective jurisdiction without permission from a minor’s parent or guardian.

International data transfers

Your personal information may be transferred to recipients established outside the European Economic Area, including the United Kingdom and the United States of America. In this case, we will ensure that all transfers take place in accordance with applicable data protection laws.

If the country in which we will transfer your data is outside of the EEA and has not been recognized as providing adequate protection by the European Commission, the transfer shall be made based on agreements using standard contractual clauses or other appropriate guarantees, under the applicable law.  We will authorize the international transfer of data only to controllers/processors who offer adequate guarantees, provide opposing rights and effective remedies for the data subjects.

This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the EEA under the GDPR including:

• Having a GDPR-compatible Data Processing Addendum with sub-processors in third countries;
• Making sure that such sub-processors have adequate security procedures in place.

Your rights

As a data subject, you have specific legal rights with respect to the personal data we collect and process. Paralela 45 respects your rights and upholds your interests.

• Withdraw consent: If the processing is carried out based on your consent, you can always withdraw it.
• Data rectification: If you notice that we have stored your personal data with any error, you can always request its rectification. We make reasonable efforts to keep personal data – that is used continuously and is in our possession or control – accurate, complete, current, and relevant, based on the latest available information we have.
• Restriction of data processing: If you find yourself in one of the following situations, you can ask us to restrict the processing of your data:
  • You contest the correctness of personal data for the period in which we must verify its accuracy;
  • The processing is illegal and you request the restriction of processing rather than deletion;
  • We no longer need your personal data, but you request it to state, exercise, or defence a right; or
  • You object to the processing while we verify that our legitimate reasons overtake your rights.
• Access your data: You can require information about the personal data we process, including information about what categories of data, what they are used for, where we collected them, if they are not collected directly from you and to whom they were disclosed (if any). You can obtain a copy from us, free of charge, with the personal data that we keep about you. We reserve the right to charge a reasonable fee for abusive requests.
• Data portability: Upon request, and where technically possible, we will transfer your personal data to another controller, provided that processing is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you may request the transfer of your data directly to another controller specified by you.
• Right to erasure: You may obtain the erasure of your personal data if:
  • data are no longer needed for purposes for which they were processed;
  • you object to the further processing of personal data (see Right of Opposition below);
  • personal data have been processed illegally;
  • you withdraw your consent based on which the processing takes place

Unless the processing is necessary:

• to fulfil a legal obligation that requires us to process those data;
• according to the legal provisions regarding data retention;
• to state, exercise, or defence a right in court.

• The right to object: You can object to the processing of personal data at any time due to your special condition. In this case, we will no longer process your personal data, unless we can prove a well-founded, legitimate reason, a major interest for the process, or to state, exercise, or defend a right. When you object to the processing, please specify whether you wish to delete your personal data or to restrict its processing.
• Right to file a complaint: In case of an alleged violation of the data protection legislation, you can file a complaint to the national supervisory authority for data protection or notify the Data Protection Officer at Paralela 45.

The details for each of these contacts are:

Supervisory authority in Romania: Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)

Remember!

Time period: We will try to answer your request within 30 days. However, the period might be extended regarding the request’s complexity.

Restricting access: In certain situations, we may not be able to grant you access to all or part of your personal data due to restrictions provided by law. If we refuse your request to access your data, we will inform you of the reason for the refusal.

Impossibility of identification: In some cases, we may not be able to identify personal data due to the lack of identification elements provided in the application you send us. In such cases, if you do not provide additional information to identify you, we will not be able to comply with your request and allow you to exercise your legal rights, as described in this section.

Exercising your legal rights

To exercise your legal rights, or should you wish any other additional information on how we use your data, please contact our Data Protection Officer:

• By emailing protectiedate@paralela45.ro
• Electronically using the web contact form
• By Mail at Bucharest, Calea Griviței no. 202B, Sector 1.

Last updated on 06.06.2025.